Privacy policy

Your mess stays your mess.

We organize files. We don’t sell them.

PRIVACY POLICY

Effective Date: June 2, 2026

Welcome to Send the Mess.

We care about privacy, transparency, and not making legal pages feel more painful than they need to be.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

By using Send the Mess, you agree to this policy.

  1. INFORMATION WE COLLECT

When you contact us, submit a form, request services, or use our website, we may collect:

• Name
• Email address
• Business information
• Store links
• Uploaded files and product assets
• Messages and project details
• Website usage data and analytics

  1. HOW WE USE YOUR INFORMATION

We use information to:

• Respond to inquiries
• Deliver services
• Review submitted files
• Improve workflows and customer experience
• Communicate project updates
• Process payments and service requests
• Protect against fraud or misuse

  1. FILES & PROJECT MATERIALS

Any files, images, mockups, listings, documents, or product assets submitted remain your property.

We do not sell client files.

We do not reuse uploaded content outside of service delivery unless explicit permission is provided.

  1. CASE STUDIES & RESULTS

We may request permission to share anonymous before-and-after examples.

Participation is optional.

We will never intentionally reveal private business information without permission.

  1. THIRD-PARTY SERVICES

We may use trusted third-party services to operate parts of the business including:

• Website hosting
• Analytics
• File storage
• Communication tools
• Scheduling platforms
• Payment processing

These providers manage their own privacy practices.

  1. DATA RETENTION

Information is retained only as long as reasonably necessary for operations, support, legal obligations, or agreed project needs.

  1. SECURITY

We take reasonable steps to protect submitted information and files.

That said, no internet system is completely immune from risk.

  1. YOUR RIGHTS

You may request access, correction, or deletion of personal information where legally applicable.

  1. CONTACT

Questions?

support@sendthemess.com

Thanks for trusting us with your products, folders, and occasional digital chaos.